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Frequently Asked Questions
Where is HankPets based?
We’re proudly based in India, delivering happiness to pets and pet parents all across the country.
Address: D-152, Ground Floor, Phase-8, Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 160071
How can I contact HankPets?
You can reach us through the contact form on this page, whatsapp or email us directly at hello@hankpets.com.
📞 Call or WhatsApp us at: +918278844541
What are your customer support hours?
Our team is available Monday to Saturday, 10:00 AM to 6:00 PM (IST).
Do you offer Cash on Delivery?
Yes! We offer COD on most orders across India. You can select this option at checkout.
Do you accept returns or exchanges?
Yes, we have a 7-day return or exchange policy on unused products. Please check our Return & Replacement Policy page for full details.
